Shipping and Returns
How long will it take to proccess my order?
Our orders are processed and shipped within 1-5 business days. On average, it takes 1.5 business days to ship an order.
How long will the delivery take?
Our shipping times are as follows:
- United States, Canada, United Kingdom, and Europe: 3-10 business days
- Australia, New Zealand, Japan, and Brazil: 5-20 business days
- Rest of the world: 10-20 business days
We don't offer shipping upgrades.
How much do you charge for shipping?
We charge 5$ for orders sent to the US or Canada and 7$ everywhere else. However, we also offer free shipping for orders over 65$. So if you add two or more prints to your order, the total shipping price will be 0$.
How do I track my order?
Once your order is shipped, we will send you an e-mail with your tracking number and a link to where you can track your order.
Do you accept returns?
If for whatever reason, you want to return a poster, you can do it within 30 days of receiving it. You'll only have to pay for return shipping, and we'll refund you the full purchase amount. We only accept returns for posters that are in the same condition as what you received them in.
If you want to return a poster, please use our contact form and get in touch with us. We'll tell you the return address and send you further instructions.
We don't accept returns only for customized prints.
What if my poster arrives damaged?
Sometimes the prints arrive damaged due to improper handling during the shipping process. If your print arrives creased or folded, we will ship a replacement free of charge. All you have to do is contact us using our contact form.
You'll need to make an image where:
The damaged poster is laid out on a flat surface.
The poster is visible in full (the whole print), so we can make sure that it's the correct print.
In the same image, you can see the creases, folds, scratches, or other damage.
The print is photographed in natural light so that everything is clearly visible.
You won't need to return the damaged print - we'll just send a new one completely free of charge.
Our prints are shipped in cardboard triangles, instead of tubes, to completely eliminate plastic packaging. This means that they're slightly more susceptible to damage. So, unfortunately, sometimes accidents like this may happen.